Maintenance Guide
Product Care
Well-maintained fixtures last a lifetime. Follow the guidance below for each material type to keep your REO lighting in perfect condition.
General Cleaning
All materials will accumulate dust and residue over time. Incorporating regular, gentle cleaning is the simplest way to extend the life of your fixture and keep it looking its best.
Spot marks should be addressed as soon as practical. After cleaning, always dry the product thoroughly to remove any residue or moisture. Before cleaning any fitting, ensure the power supply is switched off at the wall.
Glass
Clear or coloured glass shades may be wiped with a soft dry cotton cloth or one lightly dampened with water. Where the shade can be removed from the fitting, it may be washed in a sink with warm water.
Frosted or etched glass should only be cleaned with a duster or a soft dry cloth — avoid any moisture or cleaning agents that could mark the surface.
Do not use strong cleaning agents or abrasive cloths on any glass component, as these can etch or cloud the finish permanently.
Brass & Copper
Brass and copper will naturally develop a patina over time as they interact with the environment. This is part of the character of the material and a sign of authenticity. If you prefer to maintain the original lustre, a product-specific brass or copper cleaner can be applied periodically.
For day-to-day cleaning, use a soft, dry cotton cloth. Avoid any detergents or damp cloths, as moisture and soap can accelerate discolouration and compromise the surface.
Powder-Coated Finishes
Powder-coated surfaces are hardwearing and require minimal upkeep. For routine dust removal, a soft dry cotton cloth is all that is needed.
For more stubborn marks, use a cloth lightly dampened with water and a small amount of mild detergent, then dry the surface immediately with a clean dry cloth.
Never use harsh solvents, abrasive scourers, or solvent-based sprays — these will break down the coating and cause irreparable damage.
Plated Finishes
Regular light cleaning prevents residue build-up that can dull or discolour a plated surface over time. Wipe with a cloth lightly dampened with water and a small amount of mild detergent, then dry immediately and thoroughly.
Avoid prolonged contact with moisture and never use harsh solvents or abrasive cleaners, as the plating layer is thin and sensitive to aggressive treatment.
Ceramic
Dust ceramic shades and bodies lightly with a soft dry cotton cloth, or use a cloth moistened with lukewarm water for more thorough cleaning. Glazed ceramic surfaces can be wiped with a small amount of mild detergent if needed.
Always dry thoroughly after cleaning. Do not use abrasive cleaners or harsh solvents, as these can scratch or strip the glaze.
Wood
Wooden components should be cleaned with a soft dry cotton cloth, or one lightly moistened with warm water. Always wipe in the direction of the grain and dry immediately — never leave moisture sitting on the surface.
A product-specific timber oil or wood cleaner can be used for a more thorough clean when needed. Avoid harsh solvents and abrasive materials, which can strip the natural finish.
If you have a question about a specific fitting or finish not covered above, please contact us and our team will be happy to advise.
